1. Do you build web applications too?
Yes, in fact nearly every mobile app that we build also needs a web based application behind the scenes to drive it. Ever logged into an app? There is a web server in the background, serving the app with data that is checking whether you have permission to log in, or not.
2. How do you make sure you build what I want, and don’t get it wrong?
We don’t just blindly begin building your requirements; we start by having a meeting to understanding the commercial factors that are driving the need for your project. We want to get to a position very quickly where we know enough to challenge you on the assumptions you’ve made about the features you require.
Once we understand your business, we go to lots of effort at the start of a project to work with you, and scope out your requirements in detail.
You don’t just want us to tell you that we understand your project, we need to prove it to you. This is why we will often create a 7+ page requirements specification, with wireframes where appropriate, before we design a single pixel, or write a line of code.
3. What kind of support will I receive throughout the development process?
You will be assigned a dedicated project manager, who will be your primary point of contact throughout the development process.
All of your requests and questions are managed through our support portal, to ensure we give you a swift response, and your work is prioritised appropriately. We also offer a range of support and maintenance options to ensure we are responsive to your requests after the launch date.
4.Will I own the source code?
Yes, you will be assigned appropriate copyright or licence rights for the bespoke code that we write for your project. We are transparent with intellectual property rights, and you will have the opportunity to review our code ownership terms before the project begins.
5. How long will it take to build and launch my app?
Many factors contribute to launching a successful project, and some requirements may result in the project taking longer to develop than others.
6. What programming languages and frameworks do you use?
We like to use open source languages wherever possible with HTML, CSS and JavaScript on the front end, and JavaScript or PHP on the back end. We use React Native for most mobile app projects, but will sometimes use Cordova or PhoneGap should we be working within tight budgets or need to support web, Android and iOS quickly.
For web apps, we use frontend layout frameworks such as bootstrap, foundation, material and SemanticUI in combination with front-end code frameworks such as React or Angular.
7. Can you give me a ballpark quote?
Yes, we will always try and give you a ballpark or approximate price as early as possible; normally on your first call or email. Having a rough idea of expected costs as soon as possible helps you to qualify whether what you have in mind is commercially feasible and if you would like to investigate further.
Ballpark estimates are educated guesses based on our experience, so please remember that the actual final cost may go up or down as we take the time to explore your requirements in more detail. The more information you can provide us with about what you need, the more accurate our ballpark estimate is likely to be.